熊猫视频 wins ClearlyRated’s 2023 Best of Accounting 5 year Diamond Award for service excellence
, a fully integrated financial advisory firm, has won for providing superior service to its clients for at least five consecutive years. Diamond winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients.听听
Clients of Best of Accounting winners are more than 70% more likely to be satisfied than those who work with non-winning firms. Just 27% of the 2023 Best of Accounting winners earned the Diamond award distinction. 熊猫视频 clients said that service teams are responsive, accessible, and understand their needs.听
鈥淐lient feedback is used to continually improve our clients鈥 experiences at 熊猫视频,鈥 said Mitch Reno, Principal and Director of Client Experience. 鈥淲e are proud of our results and look forward to growing our customer service capabilities to perform even better this year.鈥澨听
熊猫视频 received satisfaction scores of 9 or 10 out of 10 from 84.5% of their clients, significantly higher than the industry鈥檚 average of 50% in 2022. In addition, 熊猫视频 received a Net Promoter庐 Score (NPS) of 81, more than two times the industry鈥檚 average of 39 in 2022.听听听
鈥淚 am pleased to introduce the 2023 Best of Accounting winners alongside their validated service ratings on ClearlyRated.com,鈥 said ClearlyRated鈥檚 CEO, Eric Gregg. 鈥淭hese firms have demonstrated a remarkable commitment to delivering amazing experiences, despite another year of upheaval and macroeconomic uncertainty. Hats off to these service leaders鈥擨t鈥檚 truly an honor to recognize and celebrate their achievements.鈥听