Finding the right staff for your organization is a problem that companies have faced as long as there have been companies. Choosing the wrong person for your team can be expensive on just about every level. Not only does it cost you money in salary and hours, it can cost you in productivity, efficiency, and worst of all, in company morale.
Choosing the right employee, however, pays amazing dividends. It fosters a positive environment in the workplace, creates great relationships, results in vastly increased efficiency and performance, and has a positive overall impact on the company. In this article, we鈥檒l explore a number of best practices employers should use to both find and hire the best possible talent, and the role human resources can play in your efforts.
Hiring Best Practices: Have a Plan
Hiring outstanding talent for your organization need not be as difficult as it seems. The biggest problem that most companies have is not approaching their hiring practices with the right plan of action in place. Organization is key in all things, and this includes your hiring best practices. If you don鈥檛 have a plan in place, you won鈥檛 find the right talent.
Don鈥檛 Cut Corners
We鈥檝e all seen the 鈥渙ne size fits all鈥 solutions out there that are supposed to simplify your hiring process, but how effective are they? Certainly, keyword scanning software that weeds out undesirable resumes has its place, and can be a huge time saver. However, the question remains: How many potentially great employees are you missing out on because their resume is missing a properly-phrased keyword, even though their skills and experience are perfect?
Nobody is saying you shouldn鈥檛 use applicant tracking software鈥攓uite the opposite, actually. However, you need to make sure that you don鈥檛 cut corners so that your software works for you, rather than against you when it comes to finding just the right pool of applicants.
Define and Describe Your Job
Conduct a job analysis to gather and collate all the information you need regarding the job responsibilities, duties, skills, experience, work environment, desired outcomes and other aspects of the job in question. This analysis is absolutely essential to creating the right job description.
Without a good job description, your pool of applicants could be all over the place. This not only results in a more difficult time finding the right employee as you weed through hundreds of non-optimal applicants, but it makes it more difficult to plan a marketing and recruitment strategy. If you do use keyword-searching software, it鈥檚 even more essential to have a strong job description to ensure that all the right resumes are making it through.
Create the Right Strategy
Once you have an ideal job description drafted, you鈥檒l need to sit down with your hiring team to create a plan of action for screening your applicants. This plan starts with your hiring manager and human resources recruiter, who are crucial to the entire operation. You鈥檒l discuss your need for the new hire, lay out the job specifications and description you鈥檝e drafted, and perfect them.
You may want to consider talking to coworkers who have been successful in their positions, other interested managers, and even customers who take advantage of the position鈥檚 services. All of these people can deliver vital insights on what it takes to be successful not only in the position, but in the company.
The Marketing Strategy
Once you have prioritized the important aspects of the job, work out your marketing strategy. Where will you advertise the position to gather the most extensive鈥攁nd appropriate鈥攁pplicant pool? Social media, job-posting boards, job seeker services online, even print ads can all be valid ways of finding an employee, but you鈥檒l want to target those which are most appropriate to your company and the services you provide.
Establish the Interview Process
You鈥檒l need to have the right team in place to conduct interviews. Before you even start collecting resumes, know who will be involved in the interviews, and what their specific interests in the new hire might be: technology, company culture, customer service, skills and experience, and so on. Work out specific questions and topics that for each person.
The Process of Recruitment and Selection
Once you have your marketing and plan of action in place, the process of recruitment and selection takes place. Every company has its own process for recruiting and selecting the best candidates, but there are a few common steps that almost every company follows.
Application and Resume
The first step in recruitment and selection involves the application form. This is where you gather information about your applicant pool. It can be submitting a resume online. It can be filling out a web or paper form. It can take many forms, but in general, it鈥檚 where you ask the applicant to provide contact information, skills, education, job history and experience that will be relevant to the job.
Preliminary Screening Interview
Following the application, you will bring the best candidates in for the first, preliminary or screening interview (sometimes by phone). These interviews should be brief. You鈥檙e looking for the basics鈥攃ore competencies, the right experience and knowledge. Your goal is to weed out any unsuitable candidates. Your applicant tracking software should ideally do a large chunk of the work for you in this area, but you never know who looks good on paper but doesn鈥檛 pan out in person.
Skills Testing
Skills testing comes next. Not all employers use this means of checking potential applicants but it can be incredibly useful. You鈥檙e looking to measure specific benchmarks of ability and skill among your applicants. The goal of the skills testing is to match the capabilities of the applicants鈥攏ot just their practical skills, but their mental capabilities, temperament and personality鈥攚ith the job in question. Such testing can take any number of forms and is heavily dependent on the job at hand. They should, however, never be conducted on the fly. Have a detailed plan in place as to which skills you鈥檙e testing, why and how.
Formal Interviews
Now comes the formal interview process. This can take as many rounds as you like, but it鈥檚 rare for there to be more than three rounds; otherwise, there is a risk of wearing out both the applicant and your interview team.
At this stage, you鈥檝e gathered all the objective information you need from the process, and you鈥檙e establishing how the applicant performs in interpersonal situations. Your main goal is to confirm the data you鈥檝e gathered thus far, and to get a feel for how well the new applicant will fit with your company culture.
Orientation
Your hiring process does not end with the actual hiring; orientation into your company is just as much a part of the process as the search. Once you鈥檝e decided upon an ideal applicant, tendered a job offer and on-boarded the applicant, start the education process about all aspects of your company culture, your policies, your benefits and your expectations. In turn, let the new hire know what you expect as an employer.
Employment is a two-way street and the best management teams understand this. Spending a little extra time during orientation can save you a lot of hassle down the road, and create mutually beneficial relationships that can last for years.
If you do not have an employee handbook, you would be well-advised to create one and go over all the salient points during orientation. Keep it interesting and fresh; mix up your approach to different aspects of education and be open to questions.
Focused Human Resources and Leadership Services
Building an ideal and effective hiring process can be complex and confusing even for the best, most efficient companies. Many reach out to specialized HR firms for help in this area. Bringing in HR consultants doesn鈥檛 cheapen or harm your existing HR department; rather, it can serve to educate your managers on the best procedures, practices and strategies so that you can do even better in the future.
HR and hiring go hand in hand, and when it comes to establishing your HR and hiring strategies, an outsourced consulting firm can be the best decision you make. At 熊猫视频, we have years of experience in helping businesses of all sizes鈥攕mall startups, medium-sized firms and large corporations鈥攊n establishing the best possible leadership and management strategies.
Call us for more information, and let us help you take your human resources potential and hiring best practices for recruitment and selection to the next level today.
